Last week, FAH and four major hospital associations rolled out a study on modernizing the HCAHPS patient experience survey. The report, Modernizing the HCAHPS Survey: Recommendations from Patient Experience Leaders, found that response rates to […]
Read More… from In the News – FAH’s Study on Modernizing the HCAHPS Patient Experience Survey
Below is a joint statement from the American Hospital Association, America’s Essential Hospitals, the Association of American Medical Colleges, the Children’s Hospital Association, and the Federation of American Hospitals on the proposed calendar year 2020 […]
Read More… from Joint Statement from National Hospitals Associations on Proposed CY 2020 OPPS Rule
Today, Bill McInturff and Micah Roberts, Partners at Public Opinion Strategies, are unveiling a groundbreaking report demonstrating how the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) patient experience survey can be recast and […]
Read More… from Demonstration: Strengthening and Improving HCAHPS Patient Experience Surveying
Today, five major hospital associations released Modernizing the HCAHPS Survey: Recommendations from Patient Experience Leaders, a paper that explores how to update patient experience surveying to best improve patient care. The HCAHPS (the Hospital Consumer […]
Read More… from New Report Shows Benefit of Modernizing HCAHPS Patient Experience Survey
