Demonstration: Strengthening and Improving HCAHPS Patient Experience Surveying

Today, Bill McInturff and Micah Roberts, Partners at Public Opinion Strategies, are unveiling a groundbreaking report demonstrating how the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) patient experience survey can be recast and […]

Read More… from Demonstration: Strengthening and Improving HCAHPS Patient Experience Surveying

New Report Shows Benefit of Modernizing HCAHPS Patient Experience Survey

Today, five major hospital associations released Modernizing the HCAHPS Survey: Recommendations from Patient Experience Leaders, a paper that explores how to update patient experience surveying to best improve patient care. The HCAHPS (the Hospital Consumer […]

Read More… from New Report Shows Benefit of Modernizing HCAHPS Patient Experience Survey